log in malfunction

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Posts: 7
Joined: Sun Aug 05, 2012 3:04 pm

log in malfunction

Post by docileone » Tue Oct 02, 2012 3:38 pm

a) Server (Hospital Ward), User-ID
Kapi Hospital USA

b) Internet Browser and Version
Chrome 22.0.1229.79 m

c) Time of error
every time game times out

d) Error description
the login for when game times out is not working

d) Error reproducible? If so, how?
been going on for about 4 days now

to a) Game world (Server), User-ID 21034801

Please make sure you mention the correct game world (Server/Hospital Ward), so we can check your account without having to ask for the server you play on first.

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Posts: 4564
Joined: Wed Jul 28, 2010 6:51 am

Re: log in malfunction

Post by pearlbay » Thu Oct 04, 2012 3:43 am

Hi docileone,

our developers have already been alerted of this issue. Please bear with us a little while longer; we'll make sure to fix this as soon as we can. In the meantime, please use the login via the login site to get back on-line when you are logged out of the game.

Please excuse the inconvenience!

Best regards,

In case of urgent problems or questions, please use our support form!

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